Casino Marketing Administrator

$750 Hiring Bonus for new Team Members plus $60 in gas gift cards during our onboarding process.
Additional $1 per hour for hours worked from 6pm to 6am! Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision.
Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.
There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment! Greets and assists VIP players with property reservations, coupon redemption, informational services and all other inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Responsible for communicating with VIP players through telemarketing, in-person and gaming floor contact, email correspondence and mailings to educate customers about available services, promotional opportunities and special events Creates and maintains various program reports as needed or requested by department managers Responsible for inputting data in group tracking reports for various events, promotion, or direct mail analysis Responsible for entering end of day comp entries for Casino Host staff Assists with Marketing events and promotions, Players Club, and Casino Hosts as needed Actively seeks and opens new Players Club accounts which may include building a rapport with patrons on the gaming floor Ensures accuracy of gaming patron data when accessing account information Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same Other duties as assigned KNOWLEDGE, SKILLS, AND EXPERIENCE: Required High school diploma or GED Must be 18 years of age Must be able to work both independently and as part of a team Excellent organization and communications skills both written and verbal Must meet professional appearance guidelines as outlined in the Prairie Band Casino & Resort Team Member Handbook A record of satisfactory performance and reliability in all prior and current employment Must be able to work a flexible schedule which may include various shifts, weekends, and holidays Preferred Prior call center experience Previous casino experience Familiarity and prior experience with casino management systems Computer skills with Microsoft Office Products PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: Physically mobile with reasonable accommodations Must be able to bend, stoop, reach, kneel, twist and grip items when necessary Must be able to respond calmly and make rational decisions when handling guest demands in a fast paced environment Respond to visual and aural cues Have the ability to read, write, speak and understand English, bi-lingual a plus Must have the manual dexterity and coordination to operate office equipment, including a 10 key adding machine, personal computer, fax machine, and photo copier Able to tolerate areas containing secondary smoke Operate in mentally stressful situations Must be able to meet the level two or light work requirements based on the Department of Labor Dictionary of Titles: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary.
As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended.
This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.